Terms of service
Last updated 30 October 2026
These terms apply to the websites, software and marketing services provided by Mob Creatives Private Limited (“we”) to businesses (“you”). A signed quote or order can add to them.
Our services
We build websites, run business software (restaurant, hotel, spa, gym, retail and online ordering systems, and a messaging and social media platform), and provide digital marketing. What each plan includes and costs is set out in your quote or plan.
Your account
- Keep your logins safe and tell us quickly if you think someone else has used them.
- You are responsible for what your staff do in your account.
- Your data stays yours. We use it only to provide the service, as our privacy policy explains.
Connected accounts and messaging
- When you connect WhatsApp, Facebook, Instagram, TikTok, Viber or email, you must own or be allowed to use those accounts, and follow each platform's own rules.
- Only message people who agreed to hear from you. No spam, scams, or illegal or misleading content. We may pause an account that breaks this.
- Ad spend is billed by the ad platform to your own payment method, unless agreed otherwise in writing.
Payments
Fees are due as stated in your quote or plan, plus VAT where it applies. If a payment is more than 15 days late we may pause the service after giving notice. You can cancel at the end of any paid period.
Availability and liability
We work to keep the services running and backed up, but we can't promise they will never be interrupted, and outside platforms (such as Meta or TikTok) can change or stop their features. Our total liability for any claim is limited to the fees you paid us in the 3 months before it.
Changes and law
We may update these terms and will tell active customers about important changes. These terms are governed by the laws of Nepal.
Contact
[email protected]. See also our privacy policy and data deletion page.
Mob Creatives Private Limited · PAN/VAT 619770743 · Budanilkantha-08, Kathmandu, Nepal