Mob Creatives

How to delete your data

If you messaged a business that uses our platform

Email [email protected]with the subject “Delete my data”. Tell us the business you contacted and the app you used (for example WhatsApp, Messenger, Instagram or TikTok) with your name or number on it. We delete your messages and profile details within 30 days and confirm by email.

If you connected your Facebook, Instagram or TikTok account

1. In our app, open Settings → Channels and click Disconnect. We stop access straight away.
2. You can also remove us from Facebook: Settings & privacy → Settings → Apps and websites → remove Mob Creatives. On TikTok: Settings → Security → Manage app permissions.
3. Then email us to delete everything we stored from that account. We do it within 30 days.

If you are one of our business customers

Ask us to close your account and we delete your data within 30 days, except records the law requires us to keep, such as invoices.

More detail is in our privacy policy.

Mob Creatives Private Limited · PAN/VAT 619770743 · Budanilkantha-08, Kathmandu, Nepal