Privacy policy
Last updated 30 October 2026
This policy covers this website and the software we run for businesses: our restaurant, hotel, spa, gym and retail systems, online ordering, and our messaging and social media platform. Mob Creatives Private Limited is responsible for the data described here.
This website
This site has no sign-up and no analytics or advertising cookies.
We only receive what you choose to send us, through the contact form or by email: usually your name, email address, business and message. We use it to reply to you and to do the work you ask for.
Our business software
When a business uses our software, it decides what data goes in, for example its menu, bookings, bills, staff and customer details. We store that data to run the service for that business, and we act on its instructions. Each business sees only its own data.
Messaging and social media accounts
A business can connect its own accounts to our messaging platform: WhatsApp, Facebook Messenger, Facebook Pages, Instagram, TikTok, Viber and email. It connects them through each provider's official login; we never ask for those passwords.
Once connected, we process only what the business needs to run its inbox and its posts:
- messages and comments sent to or from the business, with the sender's name, profile picture and ID;
- basic Page or account details and the access tokens the provider gives us;
- posts, captions, photos and videos the business schedules, and their performance numbers;
- ad campaigns and results, where the business asks us to manage ads.
We use this data only to show conversations to the business's staff, send their replies, publish their posts, and report results to them. We do not sell it, use it for our own advertising, or share it with other businesses on the platform. If the business turns on AI-drafted replies, the message text is sent to our AI provider to write a draft, and is not used to train its models.
Who processes data for us
Our servers and backups (with Cloudflare, which also serves this site and keeps standard request logs), email delivery providers, and the messaging and social platforms themselves. They handle data only to provide their service to us.
How long we keep it
While the business uses our service. When a business disconnects an account or closes its account, we delete the related data within 30 days, except where the law requires us to keep records such as invoices.
Your choices
You can ask to see, correct or delete data about you. If you messaged a business that uses our platform, you can ask that business, or ask us directly. See how to delete your data.
Contact
Email [email protected] or use the contact form.
Mob Creatives Private Limited · PAN/VAT 619770743 · Budanilkantha-08, Kathmandu, Nepal